Privacy Policy

1. Introduction

Welcome to ToolHub ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website webtools.sarwar.com.bd and use our free online tools.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We may collect the following information when you use our tools:

• Tool Usage Data: We collect anonymous usage statistics to improve our services.
• Contact Information: If you contact us, we may collect your name, email address, and message content.
• Feedback: Any feedback or suggestions you provide through our contact forms.

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information:

• Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and time/date stamps.
• Cookies: We use cookies and similar tracking technologies to track activity on our service. See our Cookie Policy section below.
• Usage Analytics: We use Google Analytics to understand how visitors interact with our site.

2.3 Tool-Specific Data

Different tools collect different types of data:

• QR Code Generator: Text, URLs, or data you input (processed client-side, not stored on our servers)
• Password Generator: No data stored; passwords generated client-side
• JSON Formatter: No data stored; processing done client-side
• Base64 Encoder: No data stored; encoding done client-side
• Hash Generator: No data stored; hashing done client-side

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: To operate and maintain our free online tools
• Improve Services: To understand usage patterns and improve tool functionality
• Analytics: To analyze website traffic and user behavior
• Communication: To respond to your inquiries and support requests
• Security: To detect, prevent, and address technical issues and fraud
• Legal Compliance: To comply with legal obligations and enforce our terms

4. Third-Party Services

4.1 Google AdSense

We use Google AdSense to display advertisements on our website. Google AdSense uses cookies and web beacons to serve ads based on your prior visits to our website or other websites on the Internet.

Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites. You may opt out of personalized advertising by visiting Google Ads Settings.

4.2 Google Analytics

We use Google Analytics to track and analyze website usage. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used before coming to our site.

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4.3 Content Delivery Networks (CDN)

We use CDNs like Cloudflare and jsDelivr to deliver fonts, icons, and other static assets. These services may collect usage data according to their own privacy policies.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality (e.g., theme preferences)
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
• Advertising Cookies: Used by Google AdSense to display relevant ads

Managing Cookies:

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our service may not function properly.

6. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Data is stored on secure servers
• We use HTTPS encryption for data transmission
• Access to data is restricted to authorized personnel only
• Regular security audits and updates

Note: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Analytics Data: Retained according to Google Analytics retention settings (typically 26 months)
• Contact Forms: Stored for up to 2 years or until resolved
• Log Files: Retained for up to 90 days

8. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing your data
• Objection: Object to our processing of your personal data
• Data Portability: Request transfer of your data to another service

To exercise any of these rights, please contact us at: info@sarwar.com.bd

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

12. Links to Other Websites

Our website may contain links to external websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites.

13. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on consent, contract performance, or legitimate interests
• Data Protection Officer: For GDPR-related inquiries, contact: privacy@sarwar.com.bd
• Right to Complain: You have the right to lodge a complaint with your local data protection authority

14. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access personal information
• Right to equal service and price

Note: We do not sell your personal information.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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16. Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms.